1. SUMMARY
2. ORGANISATION BREAKDOWN
3. DEDICATED AND TRAINED STAFF
4. OUR FOCUS ON QUALITY
5. COMPANY ACCREDITATIONS
6. COMPANY POLICIES
7. LOCATIONS WHERE WE HAVE CARRIED OUT WORKS
8. MATERIALS & EQUIPMENT
9. PAST CLIENTS
10. WORKING WITH I.G. GLOBAL SERVICES LTD.

I.G. Global Services Ltd. has been trading over the period of years and during this time we have carried out several contracts of different values and sizes successfully to clients in and around London local area.

Our objective is to achieve in all of our contracts, be they large or small, a consistently high level of service, by doing so we hope to maintain contracts long term and build a healthy working relationship with our clients. Our growth has been primarily through personal recommendation.

I.G Global recognises that the objective of business today is to offer value for money, and ensure expenditure within reasonable budget. This is exactly what we want to propose to you along with a robust commitment to duty and care.

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We feel that, as a growing Company, the level of management involvement, with all of our contracts reflects in the attitude and commitment of all staff at all levels of operations from administration to operatives. As a result of this involvement we have a high level of staff loyalty and a low turnover in staff numbers.

Our company is organised in such a way that each division is set to complement each other. The main divisions of our company includes includes the following:

• PROPERTY CONTRACTING DIVISION (REPAIRS, CLEANING & MAINTENANCE)
• RECRUITMENT/PERSONNEL DIVISION
• HEALTH & SAFETY DIVISION

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We strongly believe that our employees are our greatest assets and we go to great lengths to recruit the very best people. We celebrate and reward individual as well as corporate success. We endorse and encourage employee development both personal and practical. We go to great lengths to identify and reward individual initiative. Promotion is always based on merit never simply length of service. For these reasons, we are committed to achieving “Investor in People” status by the end of the year.
Our investment in our employees does not stop at recruitment; we also invest heavily in effective training. All supervisory staff is trained before inception of service in all aspects of their responsibility.

We endeavour to obtain staff through introduction by our current staff as well as by advertising in the local area. Each new employee is vetted and fully trained before commencement of employment. All our Operatives must have at least six months experience with I.G. Global Services Ltd. before we would consider them for the position of supervisor.

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We take immense pride in the quality of our cleaning services which has been built up through our dedicated efforts to develop systems, procedures and work practices to ensure that your premises receive the highest standard at all times.
Quality is assessed on all customer sites, proactively by self-monitoring and daily & weekly by site supervisors. Senior management reviews the whole system on a monthly basis.

We design a quality check sheet based on each client’s unique specifications. The supervisor checks against standards each day and records the results. These are assessed and results recorded so that any changes needed are be made swiftly.
We also take great pride in our reputation for adhering strictly to all Health and Safety guidelines and operational procedures. All of these procedures are constantly monitored and reviewed by our management team on a regular basis to ensure that customer 'satisfaction is guaranteed' at all times.

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	CONSTRUCTIONLINE
	Constructionline is the UK’s largest register of pre-qualified construction services. It streamlines procedures by supplying the construction industry and its clients with a single national pre-qualification scheme.
	BRITISH INSTITUTE OF CLEANING SCIENCES
	The largest independent, professional and educational body within the cleaning industry. The Institute’s Awarding Body, Education, Strategy and Finance Committee sets the standards and develops the skills programmes necessary for the Institute’s range of cleaning qualifications.
	LINK-UP
	Link-up is the UK Rail industry supplier qualification and verification scheme, designed to assure the quality of products and services bought by the rail industry. It is administered on behalf of the rail industry by the Achilles Link-up Team and is supported and used by close to 80 of the major rail companies throughout the UK.

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Our company's insurance policy for full public & company liability effectively ensures the cover of our employees, our company and our principals. We also make every effort to adhere to Health and Safety issues. You will require Adobe Acrobat Reader to load the .pdf files.

• Environmental Policy
• Equal Opportunities Policy
• Health & Safety Policy
• Quality Promise Policy
• Information Security Policy

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The environments that we typically cater for and have carried our services include:

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We understand that a high standard level of service is closely linked with the use of high quality products. For this reason, to ensure the deliverance of a professional service we always use high standard materials and equipment on our contracts to guarantee a quality finish to our services. Our suppliers recognise our business needs and pose as an added value to our business.

Criteria we use when selecting a supplier of goods are the following:

• Good distribution network.
• Assured quality controlled products.
• Wide choice of products from major reputable manufacturers and instantly recognisable brands.
• Consignments stock schemes for strategic stock management.
• Manager driven customer support and speedy response service.

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To see a sample of satisfied clients where I.G. Global Services Ltd. has undertaken a range of services click here.

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If you are interested in working for I.G. Global Services Ltd. click here to visit our recruitment area and see our current job openings.

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